Unless stated you have lifetime access to all programs you purchased. 

Our programs are 100% online. It is very easy to download and we can offer you remote support if you need it.  

You may access the program by logging in using your following information:  
login site: hub.jaccunningham.com
username: emailaddress@XYZ.com
password:  your password  

Please note that capitalization doesn't matter in your username, but passwords are case-sensitive. Please make sure there are no accidental spaces before or after your email address.

Online products: All online products except those covered by the Limited Refund Policy have a 30-day refund period. If you do not receive your welcome instructions right away, please notify us so that we can make sure you get started well within the 30-day period. If you are not satisfied with your program, a refund may be issued within 30 days of the purchase date. You, the buyer, may request a refund to our client care team by email or through Contact Us page prior to midnight AEDT of the thirtieth day after the date of purchase. No refunds will be issued after 30 days from purchase.  

Limited Refund Policy: All online products that have a completion timeline less than 30 days will have a refund period of 3 Days. You, the buyer, may request a refund to our client care team by phone, email or through Contact Us page prior to midnight AEDT of the third day after the date of purchase. No refunds will be issued after 3 days from purchase.

Our Client Care team is dedicated to your success, and is here to answer any question related to your programs!  If you can't find your answer here in the Frequently Asked Questions, you can reach us via email, or on the web.   Email Support: You may submit a support request any time through our contact page.  Just click this link here.  We will respond via email, typically within 24 hours.

Forgotten Password: On the Log In page under the LOGIN button is a link if you've forgotten your password.
Still Can't Log in: If you are having technical difficulty please send us an email here.

Please use the following link:   http://www.timeanddate.com/  
1). Click the Time Zones tab;  
2). Select Time Zone Converter;  
3). Enter the time, date, and time zone provided in the invitation email;  
4). Add your City time zone;  
5). All Cities entered will update in the corresponding time zone. If you change one they will all change.

To opt out of some or all of Jac Cunningham’s email updates, open one of our emails and scroll down to the bottom, where you will see a link that will allow you to update your email preferences.